Solution Brief: Global Compliance

The Current Situation
Organizations are faced with an increasing number of compliance and regulatory requirements that have both fiscal penalties and brand damage when they are not properly addressed. The challenge is that the amount of email being generated and received by an organization is continuously increasing, resulting in an exponential growth of the data and messages that must be retained over time. There is also an increasing number of business applications, such as CRM, marketing and delivery applications, that are functioning outside of host mail systems. This also means that messages created and received by these systems are outside of the current email archiving solutions attached to the host systems. The exponential growth in data and messages along with the increasing number of applications creating and receiving messages outside of the traditional host email system makes meeting the required timeframes for litigation and discovery virtually impossible. This creates an incompliant organization that is subject to fiscal penalties and brand damage.

The ColdSpark Solution
ColdSpark's Global Compliance solution centralizes management of all archiving policies. Custom policies based upon such categories as line of business, type of user, message creator and type of message, allow organizations to route email to multiple archives for quicker search and retrieval. Messages created and received by applications, such as CRM, marketing and delivery applications can be captured and archived with existing user email managed by existing host based systems.

Benefits

• Helps eliminate lawsuits, penalties and fines associated with email discovery.
• Capture and archive messages from applications, such as CRM and marketing applications, that are not routed through host email servers ensuring complete compliance.
• Create archiving policies for messages, based upon customizable fields, to route messages to designated archives to improve litigation, discovery and compliance response times.
• Manage multiple archives from a centralized location to ensure compliance related requirements are being achieved.
• Directly inject messages into email archiving solutions with no performance impact on host email servers.