White Paper

Managed Or DIY Backup: Talk To Your Customers About Options

Many businesses rely on partner companies to assist them with their technology needs. This relationship helps the business focus on what they do best and on what they understand, without the need to build an internal IT organization to support all of their tech- nical needs. It’s true that even the smallest businesses might have an IT department of one or two people to help keep things operating for their co-workers, but doing more with less has become the norm for com- panies of all sizes.

Being able to rely on a managed service provider (MSP) for some or all of the services needed to ensure that the systems are up and running is awe- some, but what about the features or tasks nobody wants to talk about? Backup and recovery fall in this category for many organizations. Many do what they can to backup information, but that is only part of the story and a great backup solution isn’t worth much money if the things being backed up are not there when they are needed. This is an area where the managed service provider can be a greater ally to their customers. This paper will outline how man- aged backups can help your organization solve one of the problems that is scariest (or certainly should be) for your customers.

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