Case Study: First National Bank Invest In Simpana Software To Ensure Superior Customer Service While Keeping Pace With Aggressive Business Growth

Over the past decade, aggressive growth, primarily through mergers and acquisitions, has resulted in FNB's total assets now exceeding $8 billion. Along the way, the company has remained focused on its vision of being an industry leader in creating value for customers, employees, shareholders and communities it serves. The customer-driven organization has relied on leading-edge technologies to fuel operations while supporting its mission to deliver the highest levels of service and support in the financial services industry.

According to Brian Diegan, vice president of network services for First National Bank, this overarching commitment to serving both external and internal customers is reinforced by a continual focus on improving processes. "Our day-to-day operating strategy is all about taking exceptional care of our customers while offering additional products and services to meet their growing needs," he explains. "We are con-stantly striving to make our company better at the same time we're making it bigger."

With FNB growing in leaps and bounds, its Network Services team has remained diligent in ensuring the security and protection of mission-critical financial data. "Quality must be built into every process," Diegan adds. "By partnering with CommVault, we've been able to ensure unsurpassed data protection and security. Simpana software plays an increasingly important role in helping FNB reduce risks, costs and administrative over- head while elevating our data management to new levels of efficiency."